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User logon duration without shell

OS: Windows 2012 R2. Citrix and RES Workspace manager 2015 SR1

We have done an installation of uberagent 3.5 and Splunk (dev. lic). The agent is up and running and pushing data into Splunk.

When looking at User Logon duration, from most logins is the shell startup missing.

Is this issue known or is there a configuration problem?

Thanks,

Rene

1 comment

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    Timm Brochhaus Official comment

    Hello Rene. 

    Please excuse the unacceptable delay in answering. Because of an technical issue with the community software we simply did not notice your post.

    In order to use uberAgent in combination with RES Workspace manager, please have a look at the following article:
    https://uberagent.com/download/#res-workspace-manager-building-block

    Thanks, Timm

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