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populate_score_per_application | Splunk Report Error

Hello :)

I have started receiving this error message:
I checked the report which is mentioned in the search:

Currently, trying my best to locate where the "$ThresholdAppInputDelayMsLowerBound$" is coming from.

How would you approach this issue? 

Thank you in advance,
ilkay

 

2 comments

  • Avatar
    Martin Kretzschmar Official comment

    Hi ilkay,

    uberAgent 7.1 introduced the ability to measure user input delay. This is also part of the Experience Score.

    I assume you did an in-place upgrade for the uberAgent Splunk apps. This way, Splunk will not touch the existing lookup files (our documented recommendation is to back up customizations and delete existing apps before installing new versions).

    Please update your score_application_configuration.csv and score_session_configuration.csv on your Splunk Searcheads. It is part of our download package and should be placed under $SPLUNK_HOME/etc/apps/uberAgent/lookups.

    Thanks
    Martin

  • 0
    Avatar
    ilkay amirova

    Good day Martin,

    Thank you for your quick reply. This resolved the issue and everything workes like a charm.

    Wish you a great day!

    ilkay

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