OS: Windows 2012 R2. Citrix and RES Workspace manager
We have done an installation of uberagent 3.5 and Splunk in a test environment with success. A building block is added to RES to enable the shell data. The agent is up and running and pushing data into Splunk.
I did a test to check the validity of the measured logon-time. I did five logons where i used a stop-watch to measure the time from i click on the published desktop until i see the start menu in the session. Then i compared this data to the information in the "user logon duration" dashboard.
The logon times measured by stop-watch is always longer than the information from the dashboard. ( between 14% to 18% longer).
Can you explain why and is it possible to do something about this?