OS: Windows 2012 R2. Citrix and RES Workspace manager
We have done an installation of uberagent 3.5 and Splunk in a test environment with success. A building block is added to RES to enable the shell data. The agent is up and running and pushing data into Splunk.
70% of the logon duration time is defined as "shell startup" because the customer is using RES Workspace manager to build the desktop.
Can uberagent pick up information from RES about the many different tasks performed.
My customer do most of the user and desktop administration from RES and the uberagent is not picking up any of this data today.