Error Invalid UA metric: ApplicationUILatency

7 comments

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  Dominik Britz August 22, 2019 11:53 Official comment

  Hi Edgar,

  Thanks for the information. Replacing the config in the installation folder would have had the same effect. Here is more information on config file precedence: https://uberagent.com/docs/uberagent/latest/installation/configuration-through-config-file/

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  Dominik Britz August 21, 2019 09:15

  Hi Ariel,

  Please see our change and release notes -> The timer configuration metric ApplicationUILatency has been removed along with the field SessionFgAppUILatencyUs of the source type uberAgent:Session:SessionDetail.

  It indicates that you are using an old configuration file with a newer version of uberAgent. 

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  Edgar Serrano August 21, 2019 10:14

  Thanks for reply, I have installed version 5.2.1.1964 and the configuration file that I have used is the same that is included in the zip file that I downloaded from the web.

  How can I get a recent configuration file?

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  Dominik Britz August 21, 2019 10:57

  Please check if you have a config file in C:\ProgramData\vast limits\uberAgent\Configuration. A config file there overwrites the one in the installation folder.

  Another option would be that you are using GPOs to distribute the config, which overwrites any config file.

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  Edgar Serrano August 21, 2019 11:41

  The folder C:\ProgramData\vast limits\uberAgent\Configuration does not exist and neither does the uberagent.conf file. Can I copy it from the installation folder?

  Thanks in advance

   

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  Dominik Britz August 21, 2019 11:43

  You would not benefit from that. I'm going to push this to our support system as we need to have a look at the uberAgent log file. I will post a possible solution here.

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  Edgar Serrano August 22, 2019 08:44

  I have solved the isue creating a folder into "C:\ProgramData\vast limits\uberAgent\Configuration\" then copy the uberAgent.conf file from the zip dowloaded and I could modify it.

  Thanks for your help