I'm having some questions regarding the logon performance metrics collected by uberAgent:
At times, the differences of total logon duration between our two monitoring products, uberAgent and Citrix Director are very large. For example: a user could have a total logon time of 90 seconds in Director and if you take a look at the same session in the uberAgent, this reflects as 21 seconds. I have a feeling that uberAgent mostly tells us that the logon performance is actually quite a bit worse than Citrix Director would tell.
This makes us sometimes worry about a performance issue that really is not there.
My second question is when you add up all the time of the subsections of a logonsession (fe pre-logon init, user profile, group policy, shell start...) you never seem to get the total duration. Is there some kind of interim time between those seperate steps? Could this "interim time" be visualized somewhere?