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XenApp Site license counts

I installed version 5.1 of uberAgent on my DDCs and I do see Site data but not XA/XD license data. I have the Citrix License server on a non-DDC but my DDCs do see the license usage in the Licensing view in Studio. Any ideas on why this is not function?

 

Thanks! 

2 comments

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    Dominik Britz Official comment

    It turned out that Bill's version of the license server is too old for the version of the XenApp XenDesktop being installed. The error message we found in the uberAgent log file contained the keyword LSVersionIncompatible which pointed us quickly to a Citrix support article where it says: The version of the license server is too old for the version of the XenApp XenDesktop being installed. Update the License Server with the version that came whit XenApp XenDesktop media being used, or a newer version.

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    Avatar
    Dominik Britz

    We forwarded this to our support system and will post a possible solution here.

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