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Uber agent word addin performance

Can i get a view of word addin performance metric like how we have for outlook addin. Also want to see list of IP connection is made from to determine if its a vpn / docked computer

Currently trying out Uber agent and need help

4 comments

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    Martin Kretzschmar Official comment

    Hi Raheel,

    Metrics for Microsoft Word plugin load performance are not available at the moment, because the data source used by Microsoft Outlook is not provided by Microsoft Word.

    Regarding your second question, you should have a look at our Machine Network Configuration dashboard. It provides the information you are interested in.

    Kind regards, Martin

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    Raheel Shaban

    Hi Martin, This is really sad , we really needed Word Add in Performance metric. Is there any way around it ?

    I think my 2nd question was related to first point. I have not communicated it correctly, What I meant was , Outlook add in performance will be different if docked and connected to LAN network. It will have some significant impact if over VPN connected , can I get a report based on different connection type VPN or LAN and measure performance against it ?

     

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    Raheel Shaban

    Hi Martin, Was hoping to see your reply, I see there is a dashboard for
    Machine Network Configuration, this is exactly what I needed to filter performance data for difference connection points, but I am not sure how to now link it to Outlook Add in Data when select the machine to further drill down.

    Please assist.

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    Dominik Britz

    Hi Raheel,

    Unfortunately, it is not possible to collect Word Add in performance as there is no source in Windows uberAgent could query.

    The Machine Network Configuration dashboard has indeed no link to Outlook plugin data, but you could easily create your own Splunk search/dashboard to visualize the relationship of both.

    If the latter is not an option our solution partners will be happy to help you with custom searches and dashboards.

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