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XMLHTTPRequest not showing any data

All I can see is "first" page calls, when a tab is opened or a page is loaded manually, However, I do not get any data for calls within a webapplication or if a user navigates within a page.

Do I need to change the config file?

The browser addin is installed and activated.

 

3 comments

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    Dominik Britz

    Hi Roger,

    This is a known issue with Internet Explorer documented in our release notes https://uberagent.com/docs/uberagent/latest/about-uberagent/changelog-and-release-notes/

  • 0
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    Roger Geitzenauer

    Hi Dominik,

     

    I do not find a known issue that matches my issue.

    The IE is running on XenDesktop, and meanwhile the reports indeed show "some" data., but not as much as one could expect.Most important XMLHTTPRequests are not tracked at all, while "normal surfing" is tracked most of the time.

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    Dominik Britz

    Roger,

    Thanks for making us aware that our documentation was not complete here. XMLHTTPRequests are not supported for IE as the browser is lacking an API for the information. We documented it here (field WebRequestDurationMs).

    Anyway, uberAgent should be able to see all page loads. To analyze this we need log files from the affected endpoint. As these could contain sensitive information we are forwarding this entry to our support system and will post a possible solution here.

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